[cisco-voip] Phone echo
Jason Aarons (US)
jason.aarons at us.didata.com
Mon Aug 23 21:59:59 EDT 2010
This document fails to state that the number one cause of echo is bad phone load, what make/model phone/load are you using? Test changing load.
http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a0080149a1f.shtml
If you have a older 7940/60 it can generate a test tone that can be measured;
http://docwiki.cisco.com/wiki/Cisco_IOS_Voice_Troubleshooting_and_Monitoring_--_Common_QoS_Problems#Measuring_Echo_in_Cisco_IOS_Gateways
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Marcus Smith
Sent: Monday, August 23, 2010 3:45 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Phone echo
Here is a little problem for all. Over the last week or two, several users have stated that they are experiencing echoing( hearing their voices) when they are on the phone. When I checked these extension I am hearing any echoing. The users have been advised to verify whether or not these calls are from land line or cell phone. They reported back both. What other in-depth troubleshooting method can I apply
Marcus Smith
IT Manager/Dir
City of Laurinburg
Direct (910) 291-2580
Mobile (910) 280-2781
msmith at laurinburg.org<mailto:msmith at laurinburg.org>
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