[cisco-voip] vg224 port problem

[Lelio Fulgenzi]

i have had ports go bad. on more than one. make sure you have a spare RJ21 cable you can use to isolate the problem to the gateway and eliminate bad pairs and cross connects. causes can be anything from faulty wiring to lightning strikes. make sure you have good lightning arestors on all your pairs. 

i typically wait until two or three ports go bad before returning it though. it's not that uncommon. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 



From: "Robert Shearrill" <rshearri at uchicago.edu> 
To: cisco-voip at puck.nether.net 
Sent: Thursday, August 26, 2010 10:10:16 AM 
Subject: [cisco-voip] vg224 port problem 


Have anyone ever had a vg224 analog gateway port go bad. I have only battery at the port No dial tone.. (Only on one port, the others appear to be fine). We have tried reseting port in Call Manager, shut and no shut on the voice port in the analog gateway, reloading the analog gateway, and power cycling the analog gateway. And none of these worked in restoring dial tone. 

Could this be just a bad port on the vg224. 

Has anyone experienced this. Is there other test that can be done in troubleshooting this issue. 

Thanks 

Robert 
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