[cisco-voip] CAR data question

[Rasim Duric]

Looks like your ART DB synchronised with your CDR last time on March 15,
2009. CDR loading into ART might have stopped during the upgrade to SR7/8.
Is the Cisco CDR Analysis and Reporting Scheduler service running on your
Publisher?

You could try to fix ART DB by following this document:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note091
86a008056bd4e.shtm

I have a similar problem and have a ticket open with TAC.


Rasim Duric
Network Analyst (CCS)
University of Guelph
Guelph, N1G 2W1, ON
519-824-4120x53146
rduric at uoguelph.ca


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Robert Singleton
Sent: August-26-10 12:06 PM
To: voip puck
Subject: [cisco-voip] CAR data question

I am running CallManager 4.1(3)sr8. We are preparing to upgrade (or 
possibly replace) it, so I have been generating a lot of traffic type 
reports.

I have used my own offline CDR reporting for years now and I can't 
remember the last time I used CAR, but had need to compare some data 
(basically a sanity check) with a canned report.

I wanted to compare my report with the canned report for the first week 
of August, 2010, but when I submit the report request, I get a popup 
that said the only dates available are January 26, 2009 through March 
15, 2009.

CDRs on the sytem range from July 25, 2010 through today. Where did this 
seemingly arbitrary date range for the reports come from?!?

Robert
-- 
Robert Singleton
817-259-0955 desk
817-538-2286 mobile
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