[cisco-voip] CM 4.1(3)SR8a patch install issue

Buchanan, James jbuchanan at presidio.com
Wed Dec 1 09:47:17 EST 2010


What are you upgrading from?

James Buchanan | Technology Manager, UC | South Region | Presidio Networked Solutions
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at ctiusa.com>
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com<http://www.presidio.com/>
CCIE #25863, Voice


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Duane Priebe
Sent: Wednesday, December 01, 2010 8:44 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CM 4.1(3)SR8a patch install issue

Hello, I've been trying to get the  CM 4.1(3)SR8a patch installed (starting with the publisher).  Once all AV, CSA, etc..  have been disabled I run the patch install executable.  It goes forward and reads the contacts of the package, completes the file extraction process, then stalls out with a generic "Unable to open the script file" message box.  In the past these SR releases have been pretty straight forward and I can't read anything on how this one might be different.  Any suggestions anyone?

Duane
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