[cisco-voip] CM 4.1(3)SR8a patch install issue

[Duane Priebe]

Upgrading from CM 4.1(3)ES103

 

From: Buchanan, James [mailto:jbuchanan at presidio.com] 
Sent: Wednesday, December 01, 2010 8:47 AM
To: Duane Priebe; cisco-voip at puck.nether.net
Subject: RE: CM 4.1(3)SR8a patch install issue

 

What are you upgrading from?

 

James Buchanan | Technology Manager, UC | South Region | Presidio
Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com
<http://www.presidio.com/>  

CCIE #25863, Voice

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Duane Priebe
Sent: Wednesday, December 01, 2010 8:44 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CM 4.1(3)SR8a patch install issue

 

Hello, I've been trying to get the  CM 4.1(3)SR8a patch installed
(starting with the publisher).  Once all AV, CSA, etc..  have been
disabled I run the patch install executable.  It goes forward and reads
the contacts of the package, completes the file extraction process, then
stalls out with a generic "Unable to open the script file" message box.
In the past these SR releases have been pretty straight forward and I
can't read anything on how this one might be different.  Any suggestions
anyone?  

 

Duane

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