[cisco-voip] Rebuild UNITY Bootsector

Lelio Fulgenzi lelio at uoguelph.ca
Tue Dec 7 10:35:10 EST 2010 

I recall someone (from Cisco?) mentioning that if you open a ticket online or through email and licensing doesn't get back to you in the hour, you can call the TAC and have them escalate. 

Not sure if you've tried that, but I think that would be my course of action. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 



From: "Go0se" <me at go0se.com> 
To: "Dennis Heim" <Dennis.Heim at cdw.com>, "David Zhars" <dzhars at gmail.com>, "Mike' 'Norton" <mikenorton at pwsd76.ab.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, December 7, 2010 10:24:55 AM 
Subject: Re: [cisco-voip] Rebuild UNITY Bootsector 

I'm picturing Betty White answering the phones. I finally got a call 5+ 
hours after I opened my ticket. 

Thanks, 

Go0se 

My blog: 
http://atc.go0se.com 

-------------------------------------------- 
Help Hopegivers International 
Feed the orphans of Haiti and India 
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-----Original Message----- 
From: Dennis Heim [mailto:Dennis.Heim at cdw.com] 
Sent: Monday, December 06, 2010 4:49 PM 
To: Go0se; 'David Zhars'; 'Norton, Mike' 
Cc: cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] Rebuild UNITY Bootsector 

Its licensing.... the beginning of the next Snickers bar commercial... 

Dennis Heim 
Network Voice Engineer 
CDW Advanced Technology Services 
11711 N. Meridian Street, Suite 225 
Carmel, IN 46032 

317.569.4255 Office/Home Office 
317.569.4201 Fax 
317.694.6070 Cell 
dennis.heim at cdw.com 
cdw.com/content/solutions/unified-communications/ 

-----Original Message----- 
From: cisco-voip-bounces at puck.nether.net 
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Go0se 
Sent: Monday, December 06, 2010 5:37 PM 
To: 'David Zhars'; 'Norton, Mike' 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Rebuild UNITY Bootsector 

I really wonder if something's up with licensing... I opened a TAC case with 
licensing almost 4 hours ago - still shows a status of "Not Yet Assigned". 
So much for their "someone will call you back within an hour" promise. 

Thanks, 

Go0se 

My blog: 
http://atc.go0se.com 

-------------------------------------------- 
Help Hopegivers International 
Feed the orphans of Haiti and India 
http://www.hopegivers.org 
-------------------------------------------- 

-----Original Message----- 
From: cisco-voip-bounces at puck.nether.net 
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of David Zhars 
Sent: Monday, December 06, 2010 3:24 PM 
To: Norton, Mike 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Rebuild UNITY Bootsector 

Def bad hard drive...ca ca! Now onto the nasty and troublesome ordeal of 
"recover my data from my hard drive that is making clicking noises"..... 

And we were due to upg Unity in 2 weeks...now it's going to be so ugly.... 

Kind of funny though, on the phone with TAC, and he can't transfer me 
because everytime he calls someone in the licensing group, all he's getting 
is dead air. Probably another dead phone system. 

On 12/6/10, Norton, Mike <mikenorton at pwsd76.ab.ca> wrote: 
> You almost certainly need to "F6" and give Windows Setup a floppy with 
> the SATA controller driver. Without a driver for the disk controller, 
> it's not going to see any disks. It's unlikely that Windows 2000 has a 
> built-in driver for your SATA controller (did SATA even exist that 
> long 
ago?). 
> 
> -- 
> Mike Norton 
> I.T. Support 
> Peace Wapiti School Division No. 76 
> Helpdesk: 780-831-3080 
> Direct: 780-831-3076 
> 
> From: cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of David Zhars 
> Sent: Monday, December 06, 2010 9:56 AM 
> To: ROZA, Ariel 
> Cc: cisco-voip at puck.nether.net 
> Subject: Re: [cisco-voip] Rebuild UNITY Bootsector 
> 
> unfortunately with win2k disk and option to repar, i get 
> (paraphrasing) "no hard drives were found in this system". the disk 
> is found in BIOS and at bootup. 
> On Mon, Dec 6, 2010 at 10:37 AM, ROZA, Ariel 
> <Ariel.ROZA at la.logicalis.com<mailto:Ariel.ROZA at la.logicalis.com>> wrote: 
> The bootsector can be repaired using the operating system disk 
> (w2k/w3k disk from Microsoft), running the setup program and choosing 
> the option to do a Repair (instead of a new installation). In the 
> Rapir menu there is an option to repair the boot environment. 
> 
> Ariel. 
> 
> From: 
> cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.neth 
> er.net> 
> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at p 
> uck.nether.net>] 
> On Behalf Of John Huston 
> Sent: lunes, 06 de diciembre de 2010 12:50 p.m. 
> To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net> 
> 
> Subject: Re: [cisco-voip] Rebuild UNITY Bootsector 
> 
> Have you thought about a utility that will check the MBR? 
> 
> ________________________________ 
> From: Erick B. <erickbee at gmail.com<mailto:erickbee at gmail.com>> 
> To: David Zhars <dzhars at gmail.com<mailto:dzhars at gmail.com>> 
> Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net> 
> Sent: Mon, December 6, 2010 10:39:28 AM 
> Subject: Re: [cisco-voip] Rebuild UNITY Bootsector 
> 
> In past, I've gotten 2 systems back up with the win2k (once with the 
> WinXP CD) recovery console and the chkdsk option... like the BSOD 
> message saids to try to do. 
> 
> However, there were 2-3 systems I could not get the chkdsk, and other 
> stuff to fix it and a rebuild was needed then restore from backup 
> (hopefully you have one). 
> 
> Erick 
> 
> On Mon, Dec 6, 2010 at 8:11 AM, David Zhars 
> <dzhars at gmail.com<mailto:dzhars at gmail.com>> wrote: 
>> My Unity is down! 4.1.x (I know! We're upgrading in about 2 weeks, 
>> doesn't help me now). 
>> 
>> Unity won't boot. Initially it would not see the HD (single SATA HD 
>> on this unit). Now it sees the HD, but says it can't find an OS. 
>> This sounds suspiciously like a bad BOOT.INI file....(Windows 2000 is 
>> Unity 4.x for those of us unfortunate enough to still be on it). 
>> 
>> Anyone ever had to do this? Can I take a generic Win2K disc, boot 
>> up, and use FIXBOOT? 
>> 
>> Thanks for helping! 
>> 
>> 
>> _______________________________________________ 
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>> 
>> 
> 
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