[cisco-voip] 9971 and shared lines

cips cisco at cips.nl
Wed Dec 15 15:04:37 EST 2010


How is the max number of calls set on the shared line?

It seems like it is set to 2 or more.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Frazee
Sent: woensdag 15 december 2010 16:47
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 9971 and shared lines

 

Group,

I am running UCM 7.1(5b)SU2 with phone load 9.0(3) and I have a somewhat
weird problem with the 9971s.

When I have the 9971 are part of a shared lined (either with another 9971, a
SCCP phone or a Remote Destination Profile) whenever I answer the non-9971
or another 9971 in the shared line, the 9971 keeps ringing.

Example:
9971 and 7942 with the shared DN of 3050. When 3050 is ringing, and I answer
it with the 7942, the 9971 keeps ringing while I am on the call with the
7942. I can talk to the caller and everything. If for some reason I were to
press "Divert" on the 9971, it then sends the call (even though it was
answered) over to voicemail.

Exactly the same with Mobile Connect setup.

When I have 2 9971's with a shared line, one keeps ringing while I answered
the call with the other.

Has anyone seen this?

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