[cisco-voip] 9971 and shared lines

Tim Frazee tfrazee at gmail.com
Wed Dec 15 16:23:27 EST 2010


it's set to 2.

But that wouldn't keep the line still ringing if I answered the call on
another device. That would only change how additional inbound calls behave.

Am I the only person with this behavior?


On Wed, Dec 15, 2010 at 2:04 PM, cips <cisco at cips.nl> wrote:

> How is the max number of calls set on the shared line?
>
> It seems like it is set to 2 or more.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Tim Frazee
> *Sent:* woensdag 15 december 2010 16:47
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] 9971 and shared lines
>
>
>
> Group,
>
> I am running UCM 7.1(5b)SU2 with phone load 9.0(3) and I have a somewhat
> weird problem with the 9971s.
>
> When I have the 9971 are part of a shared lined (either with another 9971,
> a SCCP phone or a Remote Destination Profile) whenever I answer the non-9971
> or another 9971 in the shared line, the 9971 keeps ringing.
>
> Example:
> 9971 and 7942 with the shared DN of 3050. When 3050 is ringing, and I
> answer it with the 7942, the 9971 keeps ringing while I am on the call with
> the 7942. I can talk to the caller and everything. If for some reason I were
> to press "Divert" on the 9971, it then sends the call (even though it was
> answered) over to voicemail.
>
> Exactly the same with Mobile Connect setup.
>
> When I have 2 9971's with a shared line, one keeps ringing while I answered
> the call with the other.
>
> Has anyone seen this?
>
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