[cisco-voip] Multicast MoH with SIP Trunk

[Ahmed Elnagar]

Yes I am reading this everywhere…but do you have a document from Cisco saying so?

 

Check the below also, a guy says he get it working but in different scenario and it was an issue with an old IOS

 

http://www.mail-archive.com/ccie_voice@onlinestudylist.com/msg14569.html 

 

Best Regards,

Ahmed Elnagar | CCIE#24697 Voice

 

From: Craig Staffin [mailto:cmstaffin at gmail.com] 
Sent: Sunday, December 19, 2010 8:25 PM
To: Ahmed Elnagar
Cc: <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Multicast MoH with SIP Trunk

 

Sip does not support multicast moh yet. 


On Dec 19, 2010, at 11:17 AM, "Ahmed Elnagar" <ahmed_elnagar at rayacorp.com> wrote:

	Hi all;

	 

	I have a SIP trunk to a CVP that accept incoming calls from the IPCCE system after the PSTN caller hears the IVR and selects an option to be transferred to an agent…when PSTN caller transferred and talk with the agent for  a while then if the agent needs to be the call on hold the PSTN caller hear nothing “just dead air” I can see on RTMT that a Multicast MoH device is invoked with this step, but nothing is streamed from the router.

	 

	I am sure that M-Moh is working as when the agent starts a direct call from his phone through the H323 GW “the same that calls come in and the same that hosts MMoh” and when the agent puts the customer on hold we are able to here MoH normally and I can see the same device is invoked on the RTMT and even on the router I can see that there is a Multicast MoH stream going out on the loopback interface.

	 

	Any ideas? Is Multicast MoH is not supported with SIP trunk in my situation “Unicast is working normally by the way”.

	 

	Best Regards,

	Ahmed Elnagar | CCIE#24697 Voice

	 

	Networking Team Leader

	Raya IT - Professional Networking Services

	Mobile    : +20190016211

	Tel          : +20238276000 Ext. 2475

	Fax         : +20238372930

	Email      : ahmed_elnagar at rayacorp.com
	Address : El Motamayez District - 6th of October

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