[cisco-voip] cisco 7941 switch port physical problem

Abebe Amare abucho at gmail.com
Tue Feb 2 09:43:44 EST 2010


Hi,

I am having problem with a new out of the box Cisco 7941 IP phone. When I
connect the switch port to a port on the PoE switch with a patch cord it is
not powering up. If I hold the cable tightly in place with my hand or put
something to hold the cable in place it will power up. I have changed the
cable several times but it won't work unless I hold it firmly. Does this
mean the switch port on the phone is damaged? do I need to process RMA?

Thanks in advance.
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