[cisco-voip] cisco 7941 switch port physical problem

[Peter Slow]

If you connect a different phone of the same type to the same port
with the same cable, does it turn on?

if yes, then RMA the first phone.

On Tue, Feb 2, 2010 at 9:43 AM, Abebe Amare <abucho at gmail.com> wrote:
> Hi,
>
> I am having problem with a new out of the box Cisco 7941 IP phone. When I
> connect the switch port to a port on the PoE switch with a patch cord it is
> not powering up. If I hold the cable tightly in place with my hand or put
> something to hold the cable in place it will power up. I have changed the
> cable several times but it won't work unless I hold it firmly. Does this
> mean the switch port on the phone is damaged? do I need to process RMA?
>
> Thanks in advance.
>
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