[cisco-voip] cisco 7941 switch port physical problem

[Lawrence E. Bakst]

Does the plastic tab on the RJ-45 connector click into the socket? Some cables with anti-snag connectors are a very tight fit. The ones I got at Fry's you really have to push it very hard before it clicks in.


At 1:19 PM -0500 2/2/10, Peter Slow wrote:
>If you connect a different phone of the same type to the same port
>with the same cable, does it turn on?
>
>if yes, then RMA the first phone.
>
>On Tue, Feb 2, 2010 at 9:43 AM, Abebe Amare <abucho at gmail.com> wrote:
>> Hi,
>>
>> I am having problem with a new out of the box Cisco 7941 IP phone. When I
>> connect the switch port to a port on the PoE switch with a patch cord it is
>> not powering up. If I hold the cable tightly in place with my hand or put
>> something to hold the cable in place it will power up. I have changed the
>> cable several times but it won't work unless I hold it firmly. Does this
>> mean the switch port on the phone is damaged? do I need to process RMA?
>>
>> Thanks in advance.
>>
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>>
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