[cisco-voip] cisco 7941 switch port physical problem

[Abebe Amare]

Hi Peter,

I have tried with another same model phone with the same cable on the same
switch port and it works fine. I guess it has to be replaced. Thanks for
your help.

best regards,

Abebe Amare
Network Engineer - VivaCell

On Tue, Feb 2, 2010 at 9:19 PM, Peter Slow <peter.slow at gmail.com> wrote:

> If you connect a different phone of the same type to the same port
> with the same cable, does it turn on?
>
> if yes, then RMA the first phone.
>
> On Tue, Feb 2, 2010 at 9:43 AM, Abebe Amare <abucho at gmail.com> wrote:
> > Hi,
> >
> > I am having problem with a new out of the box Cisco 7941 IP phone. When I
> > connect the switch port to a port on the PoE switch with a patch cord it
> is
> > not powering up. If I hold the cable tightly in place with my hand or put
> > something to hold the cable in place it will power up. I have changed the
> > cable several times but it won't work unless I hold it firmly. Does this
> > mean the switch port on the phone is damaged? do I need to process RMA?
> >
> > Thanks in advance.
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
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