[cisco-voip] secondary dialtone on @ route patterns (weird behaviour)

Norton, Mike mikenorton at pwsd76.ab.ca
Thu Feb 4 19:39:36 EST 2010


Just glancing over your message very briefly, your set-up sounds similar to what I do for student phones in public areas. I went through the same sort of trouble getting the dial tone behaviour to work right. It’s been a while though, and I have to run right now, but I’ll try to find some time tomorrow to check out what I did, if nobody else beats me to posting a solution.

--
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: February-04-10 4:50 PM
To: cisco-voip voyp list
Subject: [cisco-voip] secondary dialtone on @ route patterns (weird behaviour)

OK - Back to me trying to get phones to be able to dial off-campus without pressing 9. I am able to get things to work, but the secondary dial tone behaviour is odd. I'm hoping somebody can shed some light before I call the TAC.

Setup:

 *   phone w/ PLAR9_CSS on the device

    *   PLAR9_CSS contains PLAR9_PT partition with "@" route pattern described below

 *   "@" translation with 9 prefix digits w/PLAR9_Translation_CSS

    *   PLAR9_Translation_CSS contains existing partitions w/ 9.@ route patterns
    *   9.@ route patterns are both block and route (device/line approach)
    *   all the existing route patterns have the provide outside dialtone checked
    *   partitions are:

       *   UoGSys_OffNet_Local_PT (for blocks)
       *   UoGDev_Bus_NDP_PT (for allows - site specific client specific)
       *   UoGDev_Def_PT (for allows - site specific)
       *   UoGSys_Dev_Def_PT (for allows - system wide)
The issue is this, when I dial a number the following happens, dial tone stops with the first digit, and then changes to outside dialtone somewhere during the call, then stops with the next digit.

Regardless of whether Provide Outside Dial Tone is checked or unchecked, I get the same behaviour. The only difference is when the secondary dial-tone hits. Worse case scenario is when I press 0, I get secondary dial tone until connected to the operator.

I have Digit Analysis Complexity set to Standard, so I don't see the translation matching, but what I do see it matching is the patterns in partitions listed above for long distance (blocking). I would have thought before it tried to match anything, it would wait until interdigit timeout or it matched a real number.

I'm guessing a straight @ pattern with no filter on 7digit numbers isn't helping, but I'm still not understanding why the delay in secondary dialtone when i'm not asking for secondary dial tone.

Here are some trace snippets:
________________________________
blocked long distance call (1-905-851-2XXX - dialtone stops a 1 and changes at 2)

here's me pressing "1" and dialtone stops, with potentialMatches=PotentialMatchesExist. This continues until I press "2"
02/04/2010 18:05:50.851 CCM|StationInit: (0011284) KeypadButton kpButton=1.|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|StationD(11284): StationCtiD - StationKeypadButton|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|StationCdpc(882402): StationCtiCdpc - StationOutputStopTone to send ToneChangeNotify CH=4|68505030|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|StationCdpc(882402): StationCtiCdpc - StationKeypadButton CH=4|68505030 CmSsFeature=1 ReasonForRedirection=0 OnBehalfOf=Device CallReason=1 CallState=5|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|StationCdpc(882402): StationCtiCdpc - GenerateCallStateEvent CH=4|68505030 CallState=5 CmSsFeature=1 CallReason=1 CallStateChangeCause=0 RIU=0 CallSelectStatus=0 AuxiliaryData=0 Privacy=0 Feature=137 LRP= LRPName=|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|StationCtiCdpc : GenerateCallStateEvent - CgPnPi=0 CgpnNamePi=1 CdpnPi=0 CdpnNamePi=0 OCdpnPi=0 OCdpnNamePi=0 LRPPi=0 LRPName=0|<CLID::UOGCCM105-Cluster><NID::10.104.96.104>
02/04/2010 18:05:50.867 CCM|StationD:    (0011284) StopTone.|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|StationD:    (0011284) SelectSoftKeys instance=1 reference=68505030 softKeySetIndex=6 validKeyMask=ffffffff.|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|Digit analysis: wait_DaReq - cepn=[] BlockFlag=[1]|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|Digit Analysis: getDaRes - voiceMailCallingSearchSpace=[]|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|Digit analysis: match(pi="1",fqcn="5198244120", cn="59999", plv="5", pss="UoGTEST_UoGDev_Bus_PLAR_To9_Local_PT", TodFilteredPss="UoGTEST_UoGDev_Bus_PLAR_To9_Local_PT", dd="1",dac="0")|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:50.867 CCM|Digit analysis: potentialMatches=PotentialMatchesExist|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448172846><IP::10.104.25.19><DEV::SEP000F2470F3B1>


Now, as I press "2", dialtone changes because exclusive offnet matches exist? but they're all offnet!
02/04/2010 18:05:53.257 CCM|StationInit: (0011284) KeypadButton kpButton=2.|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|StationD(11284): StationCtiD - StationKeypadButton|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|Digit analysis: wait_DaReq - cepn=[] BlockFlag=[1]|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|Digit Analysis: getDaRes - voiceMailCallingSearchSpace=[]|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|Digit analysis: match(pi="1",fqcn="5198244120", cn="59999", plv="5", pss="UoGTEST_UoGDev_Bus_PLAR_To9_Local_PT", TodFilteredPss="UoGTEST_UoGDev_Bus_PLAR_To9_Local_PT", dd="19058512",dac="0")|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|Digit analysis: potentialMatches=ExclusivelyOffnetPotentialMatchesExist|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|LineCdpc(744902): -dispatchToAllDevices-, sigName=CcNotifyReq, device=SEP000F2470F3B1|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|StationD(11284): StationCtiD - CcNotifyReq CI=68505030|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|StationCdpc(882402): StationCtiCdpc - CcNotifyReq CH=4|68505030 CmSsFeature=1 ReasonForRedirection=0 OnBehalfOf=Device CallReason=1|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|StationCdpc(882402): StationCtiCdpc - sendGlobalCallHandleChangeNotify CH=4|68505030 CmSsFeature=1 CallReason=1|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|StationCdpc(882402): StationCtiCdpc - isAlertingToneOn Q931Signal.l=1 Q931Signal.sv=109|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|StationCdpc(882402): StationCtiCdpc - StationOutputStartTone to send ToneChangeNotify CH=4|68505030 CmSsFeature=1 ReasonForRedirection=0 OnBehalf=Device CallReason=1 CallState=5|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:05:53.257 CCM|StationD:    (0011284) StartTone tone=34(OutsideDialTone), direction=0.|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448173127><IP::10.104.25.19><DEV::SEP000F2470F3B1>

________________________________

and then, when i dial a local number, i see the following:
________________________________

allowed local call (519-821-6XXX - dialtone stops a 5 and changes at 6)

02/04/2010 18:20:59.954 CCM|StationInit: (0011284) KeypadButton kpButton=6.|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationD(11284): StationCtiD - StationKeypadButton|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|Digit Analysis: getDaRes - voiceMailCallingSearchSpace=[]|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|Digit analysis: match(pi="1", fqcn="5198244120", cn="59999",plv="5", pss="UoGTEST_UoGDev_Bus_PLAR_To9_Local_PT", TodFilteredPss="UoGTEST_UoGDev_Bus_PLAR_To9_Local_PT", dd="5198216",dac="0")|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|Digit analysis: analysis results|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM||PretransformCallingPartyNumber=59999
|CallingPartyNumber=5198244120
|DialingPartition=UoGDev_Def_PT
|DialingPattern=9.@
|FullyQualifiedCalledPartyNumber=5198216
|DialingRoutePatternRegularExpression=(9)([2-9]X[02-9])(XXXX)
|DialingWhere=(LOCAL-AREA-CODE DOES-NOT-EXIST AND INTERNATIONAL-ACCESS DOES-NOT-EXIST AND LONG-DISTANCE-OPERATOR DOES-NOT-EXIST AND TRANSIT-NETWORK-ESCAPE DOES-NOT-EXIST AND LOCAL-DIRECT-DIAL DOES-NOT-EXIST AND LONG-DISTANCE-DIRECT-DIAL DOES-NOT-EXIST)
|PatternType=National
|PotentialMatches=ExclusivelyOffnetPotentialMatchesExist
|DialingSdlProcessId=(0,0,0)
|PretransformDigitString=95198216
|PretransformTagsList=ACCESS-CODE:OFFICE-CODE:SUBSCRIBER
|PretransformPositionalMatchList=9:519:8216
|CollectedDigits=5198216
|UnconsumedDigits=
|TagsList=OFFICE-CODE:SUBSCRIBER
|PositionalMatchList=519:8216
|VoiceMailbox=
|VoiceMailCallingSearchSpace=
|VoiceMailCallingSearchSpace=
|VoiceMailPilotNumber=
|AlertingName=
|RouteBlockFlag=RouteThisPattern
|RouteBlockCause=0
|InterceptPartition=
|InterceptPattern=
|InterceptWhere=
|InterceptSdlProcessId=(0,0,0)
|InterceptSsType=0
|InterceptSsKey=0
|OverlapSendingFlagEnabled=0
|WithTags=
|WithValues=
|CallingPartyNumberPi=Allowed
|ConnectedPartyNumberPi=NotSelected
|CallingPartyNamePi=NotSelected
|ConnectedPartyNamePi=NotSelected
|CallManagerDeviceType=NoDeviceType
|PatternPrecedenceLevel=Routine
|CallableEndPointName=[9ED26A67-FF56-402A-BE57-6AA8814819A5]
|PatternNodeId=[0ED210E5-2816-4292-9BDD-53D37DDADC82]
|AARNeighborhood=[]
|AlternateMatches= Information Not Available
|TranslationPatternDetails= Information Not Available
|OffNetPattern=OffNetOutsideDialtone=
|DeviceOverride=|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|Digit analysis: callableEPName [{9ED26A67-FF56-402A-BE57-6AA8814819A5}] sent to device manager|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|DeviceManager::star_DmPidReq - RequestName={9ED26A67-FF56-402A-BE57-6AA8814819A5} LookupName={9ED26A67-FF56-402A-BE57-6AA8814819A5}|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|DeviceManager::findDeviceInfoGivenKey - Key={9ED26A67-FF56-402A-BE57-6AA8814819A5} Not In List|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|DeviceManager::findDeviceInfoGivenKey - Key={9ED26A67-FF56-402A-BE57-6AA8814819A5} Not In List|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|DeviceManager::findRemoteInfo - Name=UoGDev_OffNet_Local_NoModification_RL Key={9ED26A67-FF56-402A-BE57-6AA8814819A5}Pid=(9,105,24)|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|Digit analysis: daResEntry found.|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|Digit analysis: wait_DmPidRes - Name=[{9ED26A67-FF56-402A-BE57-6AA8814819A5}] cmDeviceType=[AccessDevice] Pid=RouteListControl(9,100,105,24)|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|Digit analysis: wait_DmPidRes- Partition=[UoGDev_Def_PT] Pattern=[9.@] Where=[(LOCAL-AREA-CODE DOES-NOT-EXIST AND INTERNATIONAL-ACCESS DOES-NOT-EXIST AND LONG-DISTANCE-OPERATOR DOES-NOT-EXIST AND TRANSIT-NETWORK-ESCAPE DOES-NOT-EXIST AND LOCAL-DIRECT-DIAL DOES-NOT-EXIST AND LONG-DISTANCE-DIRECT-DIAL DOES-NOT-EXIST)],cmDeviceType=[AccessDevice], OutsideDialtone =[1], DeviceOverride=[0], PID=RouteListControl(9,100,105,24)|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|LineCdpc(745155): -dispatchToAllDevices-, sigName=CcNotifyReq, device=SEP000F2470F3B1|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationD(11284): StationCtiD - CcNotifyReq CI=68505529|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationCdpc(882671): StationCtiCdpc - CcNotifyReq CH=4|68505529 CmSsFeature=1 ReasonForRedirection=0 OnBehalfOf=Device CallReason=1|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationCdpc(882671): StationCtiCdpc - CcNotifyReq CH=4|68505529 CmSsFeature=1 ReasonForRedirection=0 OnBehalfOf=Device CallReason=1|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationCdpc(882671): StationCtiCdpc - sendGlobalCallHandleChangeNotify CH=4|68505529 CmSsFeature=1 CallReason=1|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationCdpc(882671): StationCtiCdpc - sendGlobalCallHandleChangeNotify CH=4|68505529 CmSsFeature=1 CallReason=1|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationCdpc(882671): StationCtiCdpc - isAlertingToneOn Q931Signal.l=1 Q931Signal.sv=109|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationCdpc(882671): StationCtiCdpc - isAlertingToneOn Q931Signal.l=1 Q931Signal.sv=109|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationCdpc(882671): StationCtiCdpc - StationOutputStartTone to send ToneChangeNotify CH=4|68505529 CmSsFeature=1 ReasonForRedirection=0 OnBehalf=Device CallReason=1 CallState=5|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationCdpc(882671): StationCtiCdpc - StationOutputStartTone to send ToneChangeNotify CH=4|68505529 CmSsFeature=1 ReasonForRedirection=0 OnBehalf=Device CallReason=1 CallState=5|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
02/04/2010 18:20:59.954 CCM|StationD:    (0011284) StartTone tone=34(OutsideDialTone), direction=0.|<CLID::UOGCCM105-Cluster><NID::10.104.96.104><CT::4,100,119,1.448274868><IP::10.104.25.19><DEV::SEP000F2470F3B1>
________________________________


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)
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