[cisco-voip] Both Lines Speed Dial on a 7940

[Ryan Ratliff]

For the record in order for the phone to dial any number, it has to have a DN to dial from.  This is why having both lines be speed dials will not work.

-Ryan

On Feb 17, 2010, at 7:29 PM, Jim Reed wrote:

Yes, the instructions are misleading at best.  What I found that finally worked was on the Device Configuration of the Hotphone, use the CSS for the location where the phone physically resides.  On the DN configuration of that phone, use the CSS that matches the CSS of the Hotdial partition you create.

On the Translation Pattern, use the Hotdial partition you created but — as Lelio correctly points out — you must use a CSS that can reach the DN of the phone, route point, etc., that you want the Hotphone to dial.

I’m going to go drink heavily now...
-- 
Jim Reed
Swift Communications, Inc.
970-683-5646 (Direct)
775-772-7666 (Cell)

“Did Adam and Eve
have navels?”
       --Martin Gardner



On 2/17/10 4:56 PM, "lelio at uoguelph.ca" <lelio at uoguelph.ca> wrote:

I'm reading this on an iPod so it's a bit small, but I think those instructions are incorrect. They assign the same CSS to the translation as they do to the phone. That won't work. The translation's CSS has to have the partition which holds the target DN and CANNOT have the partition the blank translation is in. 

NOTE: If you apply the hotdial CSS to the phone, then any line on that phone will ring that PLAR. If you want two destinations, the apply the CSS on the line. 

NOTE 2: I'm pretty sure the CTI ports and route points need to be dialable. 

Lelio Fulgenzi, Senior Analyst
Computing & Communications
University of Guelph
519-824-4120 x56354

...sent from my iPod - please pardon my fat fingers ;) 

[XKJ2000]

On 2010-02-17, at 6:30 PM, Jim Reed <jreed at swiftnews.com> wrote:

I tried the instructions contained in the attached Cisco document.  If I don’t create a DN on the phone, I get an Error Pass Limit when I go off-hook.  If I configure a DN on the phone, I get a busy signal when I go off-hook.  The translation pattern is set to dial a CTI route point into IPCC.  But wouldn’t think that would make a difference.

Thank You...


_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100218/32266975/attachment.html>