[cisco-voip] Strange 7970 Problem

[Jason Aarons (US)]

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874155.shtml

 

or alternatively put your Gateway in a CallManager Region with 0 video call bandwidth

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
Sent: Friday, February 19, 2010 6:18 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Strange 7970 Problem

 

I have a user who has recently been given a VT advantage camera, and since this has happened he has lost the ability to dial externally via his local H323 gateway. He simply gets an engaged tone on every external call he makes.

I initially thought this was something someone had done to the user’s phone, so I deleted it and started again but I got the same thing. As soon as I add ‘video capabilities’ to the users phone he looses the ability to dial externally.

Has anyone seen this before, and if so what am I missing?

Thanks in advance.

James Dust
Team Leader
ICT Network Infrastructure & Communications Department
Charles Stanley & Co Ltd
Tel: 020 7149 6314
Mob: 07989 491136
mailto: james.dust at charles-stanley.co.uk <mailto:james.dust at charles-stanley.co.uk>  


Consider the environment - Think before you print

The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. 

You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).

Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/ <http://www.charles-stanley.co.uk/contact-us/disclosure/> 



-----------------------------------------
Disclaimer:

This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the
designated addressee(s) named above only.  If you are not the
intended addressee, you are hereby notified that you have received
this communication in error and that any use or reproduction of
this email or its contents is strictly prohibited and may be
unlawful.  If you have received this communication in error, please
notify us immediately by replying to this message and deleting it
from your computer. Thank you.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100219/cb5ab42c/attachment.html>