[cisco-voip] 911 Calls

[Lelio Fulgenzi]

Until Unity goes down... ;) 


----- Original Message ----- 
From: "Tim H" <TimH at trstone.com> 
To: "Steve Sarrick" <ssarrick at drsllc.net>, cisco-voip at puck.nether.net 
Sent: Wednesday, February 24, 2010 6:40:07 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] 911 Calls 


That is actually a great idea. If you have the information that would be great. 

Thanks, 
Tim 

From: Steve Sarrick [ssarrick at drsllc.net] 
Sent: Wednesday, February 24, 2010 6:28 PM 
To: H, Tim; cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] 911 Calls 






We route to Unity first playing a message that says “you have dialed 911, if this is an emergency stay on the line, otherwise hang up”. There are blogs out there how to do it, I can find it for you if you want to go this route. 9911 goes out normal. 





From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim 
Sent: Wednesday, February 24, 2010 5:54 PM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] 911 Calls 




All, 





Lately we've been seeing more and more 911 calls go out of our building by "accident." None of our route patterns have changed lately. I'm not sure why this could be happening. A couple of questions. 





1. Is there a good way to prevent this from happening? Is anyone else doing anything special to prevent this? 


2. I'm trying to find a way to report on the 911 calls and am unable to find a report that will accommodate my needs. Does anyone know of reports to run for this? 





Thanks, 


Tim 
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