[cisco-voip] 911 Calls

[Jonathan Charles]

Just out of curiosity, but what are the legal ramifications of this?

You are technically interfering with the routing of an emergency services
request and could run into some pretty serious legal jeopardy (at minimum
serious civil liability if Unity goes down....)

In IL the installer of the phone system is legally responsible for the
routing of 911 calls (both the 911 and the X.911 pattern (X being the access
code)....


http://www.redskytech.com/documents/E-911_Enacted_Legislation.pdf



Jonathan

On Wed, Feb 24, 2010 at 5:28 PM, Steve Sarrick <ssarrick at drsllc.net> wrote:

>  We route to Unity first playing a message that says “you have dialed 911,
> if this is an emergency stay on the line, otherwise hang up”.  There are
> blogs out there how to do it, I can find it for you if you want to go this
> route.  9911 goes out normal.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *H, Tim
> *Sent:* Wednesday, February 24, 2010 5:54 PM
>
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] 911 Calls
>
>
>
> All,
>
>
>
> Lately we've been seeing more and more 911 calls go out of our building by
> "accident."  None of our route patterns have changed lately.  I'm not sure
> why this could be happening.  A couple of questions.
>
>
>
> 1. Is there a good way to prevent this from happening? Is anyone else doing
> anything special to prevent this?
>
> 2. I'm trying to find a way to report on the 911 calls and am unable to
> find a report that will accommodate my needs.  Does anyone know of reports
> to run for this?
>
>
>
> Thanks,
>
> Tim
>
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>
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