[cisco-voip] 911 Calls

[Jonathan Charles]

I would rather have false 911 calls then introduce a delay in the routing of
an emergency call....

Just change your access code to 8.


Jonathan

On Fri, Feb 26, 2010 at 12:25 PM, Dennis Heim <Dennis.Heim at cdw.com> wrote:

> You safest bet is to utilizing an inter-digit (t.302 delay).
>
>
>
> 911 & 911?, so when you dial 911 it will wait to see if you are going to
> enter another digit. Also make sure urgent priority is not checked. That can
> help reduce accidental 911 calls.  I’d rather have false 911 calls then have
> my butt on the line for unity failing, etc.
>
>
>
> Dennis Heim
> Network Voice Engineer
> CDW  Advanced Technology Services
> 11711 N. Meridian Street, Suite 225
> Carmel, IN  46032
>
> 317.569.4255 Office
> 317.569.4201 Fax
> 317.694.6070 Cell
>
> dennis.heim at cdw.com
> www.berbee.com
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
> *Sent:* Friday, February 26, 2010 1:06 PM
> *To:* Jonathan Charles
>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 911 Calls
>
>
>
> I think you hit the nail on the head on two points:
>
>    - you have to be aware of the 911 legislation in your area
>    - how many "points of failure" are you adding
>
> The list brings of many options and examples, you have to be aware of the
> ramifications of these examples and see if they fit.
>
> I for one, would not want to introduce anything outside of the native phone
> system into 911 call handling. But that's just me....
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ----- Original Message -----
> From: "Jonathan Charles" <jonvoip at gmail.com>
> To: "Steve Sarrick" <ssarrick at drsllc.net>
> Cc: cisco-voip at puck.nether.net
> Sent: Friday, February 26, 2010 1:00:22 PM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] 911 Calls
>
> Just out of curiosity, but what are the legal ramifications of this?
>
> You are technically interfering with the routing of an emergency services
> request and could run into some pretty serious legal jeopardy (at minimum
> serious civil liability if Unity goes down....)
>
> In IL the installer of the phone system is legally responsible for the
> routing of 911 calls (both the 911 and the X.911 pattern (X being the access
> code)....
>
>
> http://www.redskytech.com/documents/E-911_Enacted_Legislation.pdf
>
>
>
> Jonathan
>
> On Wed, Feb 24, 2010 at 5:28 PM, Steve Sarrick <ssarrick at drsllc.net>
> wrote:
>
> We route to Unity first playing a message that says “you have dialed 911,
> if this is an emergency stay on the line, otherwise hang up”.  There are
> blogs out there how to do it, I can find it for you if you want to go this
> route.  9911 goes out normal.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *H, Tim
> *Sent:* Wednesday, February 24, 2010 5:54 PM
>
>
> *To:* cisco-voip at puck.nether.net
>
> *Subject:* [cisco-voip] 911 Calls
>
>
>
> All,
>
>
>
> Lately we've been seeing more and more 911 calls go out of our building by
> "accident."  None of our route patterns have changed lately.  I'm not sure
> why this could be happening.  A couple of questions.
>
>
>
> 1. Is there a good way to prevent this from happening? Is anyone else doing
> anything special to prevent this?
>
> 2. I'm trying to find a way to report on the 911 calls and am unable to
> find a report that will accommodate my needs.  Does anyone know of reports
> to run for this?
>
>
>
> Thanks,
>
> Tim
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> _______________________________________________ cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100226/3fe60408/attachment.html>