[cisco-voip] CUE Licence Upgrade Problem

[davidytk]

Hi Frog

 

As my CUE is upgrade from 4.X (not remember exact version) to 7.0.1, is it
okay download a license for 7.0.1. IF I need to find a license for 4.X, do
you know the version for the license file.

 

Thanks

David

 

  _____  

From: Radioactive Frog [mailto:pbhatkoti at gmail.com] 
Sent: Saturday, February 27, 2010 8:44 PM
To: davidytk
Cc: ccielab at groupstudy.com; cisco-voip at puck.nether.net
Subject: Re: CUE Licence Upgrade Problem

 


first, your existing CME app mode is "CCME", that means you should only try
CCM image.

  <http://www.cisco.com/en/US/i/templates/blank.gif> Installing a Release
1.X license file on a Release 2.X system is not supported

check in your ftp server if request came through, try putting wrong password
and see if CME gives you some error.

also have you been using any locale? e.g. french or GB or US? default is US
so if youre from other country and have had another locale then youv'e to
upgrade that as well.



On Sat, Feb 27, 2010 at 11:07 PM, davidytk <davidytk at netvigator.com> wrote:

Dear all



I tried to upload the licence (support CUCM) for CUE. After reload, the
licence information is still same before.

Then I tried to upload the licence (support CME) for CUE (more mailbox
support). The result is same, not change the licence information

Below is the CUE information
cue# show software licenses
Installed license files:
- voicemail_lic.sig : ENGINEERING 12 MAILBOX LICENSE

Core:
- Application mode: CCME
- Total usable system ports: 6

Voicemail/Auto Attendant:
- Max system mailbox capacity time: 840
- Default # of general delivery mailboxes: 5
- Default # of personal mailboxes: 12

- Max # of configurable mailboxes: 17

Interactive Voice Response:
- Max # of IVR sessions: Not Available

Languages:
- Max installed languages: 1
- Max enabled languages: 1

I tried to use the following command to upload licence
softwrae download clean url
ftp://20.0.0.1/cue-vm-license_12mbx_ccm_7.0.1.pkg username user password
password

Then reload.

Is there any tricky tip for uploading the licence or my CUE cannot upgrade
the licence ?

Thanks
David


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