[cisco-voip] Cannot connect to Cisco Unified Serviceability

Jason Shearer jshearer at amedisys.com
Mon Jan 4 09:49:15 EST 2010


utils service restart cisco tomcat

This will restart the Tomcat service that hosts the admin pages.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bob Fronk
Sent: Monday, January 04, 2010 8:04 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cannot connect to Cisco Unified Serviceability

Good morning,

This morning our receptionist cannot connect to the attendant console  Usually I just restart the Attendant service.  However,  I cannot connect to the http page for Cisco Unified Serviceability to restart the Attendant service.

This happened once before, but it was late in the evening so I just restarted the Call Manager.  If possible, I would like to restart these services by the console, but I am unsure which services to restart without interrupting all phone services.

CUCM - 6.1.2-13

Thanks for any input from the group.

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