[cisco-voip] help with terminology - published extension different than actual extension

[Lelio Fulgenzi]

i'm writing up some documentation which refers to our published corporate directory and a user requesting an extension that is not their's but a receptionist's, shipping desk, call centre pilot desk, etc. 

i've come up with a few options (published referral extension, courtesy extension) but i'm just wondering what others have used. it can't be that uncommon to have a personal extension that is unlisted, but another that is. 

i know that documentation is different with each site, but i'm all ears. 

lelio 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100104/487cf916/attachment.html>