[cisco-voip] incorrect route to Voicemail on CME

Tue Jan 5 05:21:57 EST 2010

yes. 

voice service voip 
no notify redirect ip2ip 
allow-connections h323 to h323 
allow-connections h323 to sip 
allow-connections sip to h323 
allow-connections sip to sip 
no supplementary-service h450.3 
supplementary-service h450.12 
no supplementary-service sip moved-temporarily 
no supplementary-service sip refer 
sip 
registrar server expires max 3600 min 3600 
localhost dns:test.winitu.com 
no update-callerid 
! 

Met vriendelijke groet, 

Marty van de Veerdonk 
Voice Identity 
M: +31(0)6-25090615 
E: marty at voiceidentity.nl 
I: www.voiceidentity.nl 

Denk voor het printen van deze e-mail aan het milieu! 

----- Oorspronkelijk bericht ----- 
Van: "Jason Shearer" <jshearer at amedisys.com> 
Aan: "Marty van de Veerdonk [Voice Identity]" <marty at voiceidentity.nl> 
Verzonden: Dinsdag 5 januari 2010 11:12:31 GMT +01:00 Amsterdam / Berlijn / Bern / Rome / Stockholm / Wenen 
Onderwerp: RE: [cisco-voip] incorrect route to Voicemail on CME 

Are you allowing h323 to sip? 

voice service voip 

allow-connections h323 to sip 

From: Marty van de Veerdonk [Voice Identity] [mailto:marty at voiceidentity.nl] 
Sent: Tuesday, January 05, 2010 4:08 AM 
To: Jason Shearer 
Subject: Re: [cisco-voip] incorrect route to Voicemail on CME 

the external call hits the CUE (dn 1000 and 1001), but gets not redirected to voicemailbox 

----- Oorspronkelijk bericht ----- 
Van: "Jason Shearer" <jshearer at amedisys.com> 
Aan: "Marty van de Veerdonk [Voice Identity]" <marty at voiceidentity.nl>, cisco-voip at puck.nether.net 
Verzonden: Dinsdag 5 januari 2010 10:48:42 GMT +01:00 Amsterdam / Berlijn / Bern / Rome / Stockholm / Wenen 
Onderwerp: RE: [cisco-voip] incorrect route to Voicemail on CME 

Does the external call hit CUE at all or just get reorder? 

Jason 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Marty van de Veerdonk [Voice Identity] 
Sent: Tuesday, January 05, 2010 3:38 AM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] incorrect route to Voicemail on CME 

I have a CME and Unity Express. 
On the CME several dn's and huntpilots are present. Also there is a voicemail number (9000). 

When an internal call is placed to huntpilot 1099 the call routes to DN's 1000 and 1001, and finally to voicemail (9000). 
But when an external call is placed to the same huntpilot 1099 the call isn't routed to the voicemailbox. 

What can be the reason for this? 

##### 
! 
dial-peer voice 9000 voip 
description ***VOICEMAIL*** 
destination-pattern 9000 
b2bua 
voice-class sip outbound-proxy ipv4:172.21.0.8 
session protocol sipv2 
session target ipv4:172.21.0.8 
dtmf-relay sip-notify 
codec g711ulaw 
no vad 
! 
! 
ephone 1 
no multicast-moh 
description 1000 
mac-address 0014.F22A.3A44 
username "Mike" 
type 7970 
button 1:1 
! 
! 
! 
ephone 2 
description 1001 
mac-address 000F.8F35.F71E 
username "Joyce" 
speed-dial 1 9000 label "Voicemail" 
type 7940 
button 1:3 
! 
! 
ephone-hunt 1 sequential 
pilot 1099 
list 1000, 1001 
final 9000 
preference 1 
timeout 5, 5 
no-reg pilot 
! 
################### 

*** NOTICE--The attached communication contains privileged and confidential information. If you are not the intended recipient, DO NOT read, copy, or disseminate this communication. Non-intended recipients are hereby placed on notice that any unauthorized disclosure, duplication, distribution, or taking of any action in reliance on the contents of these materials is expressly prohibited. If you have received this communication in error, please delete this information in its entirety and contact the Amedisys Privacy Hotline at 1-866-518-6684. Also, please immediately notify the sender via e-mail that you have received this communication in error. *** 

*** NOTICE--The attached communication contains privileged and confidential information. If you are not the intended recipient, DO NOT read, copy, or disseminate this communication. Non-intended recipients are hereby placed on notice that any unauthorized disclosure, duplication, distribution, or taking of any action in reliance on the contents of these materials is expressly prohibited. If you have received this communication in error, please delete this information in its entirety and contact the Amedisys Privacy Hotline at 1-866-518-6684. Also, please immediately notify the sender via e-mail that you have received this communication in error. *** 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100105/77d24273/attachment.html>