[cisco-voip] Unity Connections questions

Bill Talley btalley at gmail.com
Tue Jan 5 18:19:17 EST 2010


In my experiences, this has happened to me when the device prefixes  
didn't match up on both system (e.g. CiscoUM-VI or whatever), or  
because the port group in Unity Connection needed to be reset.

Sent from my iPhone

On Jan 5, 2010, at 5:12 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> I think I went through the integration documentation for integrating  
> CM to UC 7.  but the voicemail Ports are not registered.  is there a  
> user account that I missed that has access to these ports?  Any idea  
> what I missed would be a big help.
>
> The doc I used was: http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucm_sccp/guide/cucintcucmskinnypdf.pdf
>
> A second question is are all the voice ports supposed to be in a  
> single Line group like the old Unity / CM days or should they be in  
> one line group for incoming calls and individual line groups for  
> each outbound port?  Looks like the previous but I'm just checking  
> since this is my first crack at Unity connection.
>
> Thanks all
>
> Scott
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