[cisco-voip] Unity Connections questions

Scott Voll svoll.voip at gmail.com
Tue Jan 5 18:29:03 EST 2010


Thanks Bill--

that was it.  I didn't add the VI at the end of my default device name.

Scott

On Tue, Jan 5, 2010 at 3:19 PM, Bill Talley <btalley at gmail.com> wrote:

> In my experiences, this has happened to me when the device prefixes didn't
> match up on both system (e.g. CiscoUM-VI or whatever), or because the port
> group in Unity Connection needed to be reset.
>
> Sent from my iPhone
>
> On Jan 5, 2010, at 5:12 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>
> I think I went through the integration documentation for integrating CM to
> UC 7.  but the voicemail Ports are not registered.  is there a user account
> that I missed that has access to these ports?  Any idea what I missed would
> be a big help.
>
> The doc I used was: <http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucm_sccp/guide/cucintcucmskinnypdf.pdf>
> http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucm_sccp/guide/cucintcucmskinnypdf.pdf
>
> A second question is are all the voice ports supposed to be in a single
> Line group like the old Unity / CM days or should they be in one line group
> for incoming calls and individual line groups for each outbound port?  Looks
> like the previous but I'm just checking since this is my first crack at
> Unity connection.
>
> Thanks all
>
> Scott
>
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