[cisco-voip] Emergency Responder not seeing phones on switches or by IP Subnet

[Erick Bergquist]

FYI,

Got this working.

SNMP wasn't working 100% on the CUCM subscriber server. It was
responding to SNMP walks, etc and we had to restart the SNMP Service
on the subscriber then reboot CER and now it seeing the phones and
extensions fine, etc.

Thanks.

Erick


On Wed, Jan 6, 2010 at 3:30 PM, Cristobal Priego
<cristobalpriego at gmail.com> wrote:
> yes that's it. that's the server model
>
> do you have the switches/server's configured under LAN Switch Details ?
>
> I had the exact same problem also what i found out is that when i have
> special characters on my snmp string it doesn't work pretty good, i changed
> the string.
>
> I had to run it several times and after i did the queries from the server
> and did some discovery i was able to see the phones per subnet
>
> 2010/1/6 Erick Bergquist <erickbee at gmail.com>
>>
>> The SNMPwalk from CER seems to work, does it return just one line?
>>
>> admin:utils snmp walk 1 public 10.64.64.230 1.3.6.1.2.1.1.2
>> This command may temporarily impact CPU performance.
>> Continue (y/n)?y
>> iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.9.1.583
>>
>>
>> admin:utils snmp walk 1 public 10.64.74.230 1.3.6.1.2.1.1.2
>> This command may temporarily impact CPU performance.
>> Continue (y/n)?y
>> iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.9.1.583
>> admin:
>>
>> The CCM servers show up in the CUCM list on the CER web page.
>>
>>
>> Thanks
>>
>> On Wed, Jan 6, 2010 at 2:29 PM, Cristobal Priego
>> <cristobalpriego at gmail.com> wrote:
>> > CER gets the phone information from Communications Manager. Go to the
>> > CLI on
>> > the CER server and make sure that you can query the servers. from the
>> > server
>> > itself. you can do a snmpwalk with this OID 1.3.6.1.2.1.1.2
>> >
>> > on CER go to Phone Tracking > Cisco Unified Communication Managers, then
>> > scroll to the bottom and click on the hostname/ip of one of your servers
>> > and
>> > then click on Cisco Unifiec Communications Manager List. make sure that
>> > you
>> > see all the servers in your CUCM cluster here
>> >
>> > Cris
>> >
>> > 2010/1/6 Erick Bergquist <erickbee at gmail.com>
>> >>
>> >> Hi,
>> >>
>> >> Anyone ever see where CER is not seeing phone info on switches, or
>> >> from CUCM for IP Subnet based ERLs?
>> >>
>> >> Everything is set up correctly and SNMP is working. CER see's the
>> >> ports on the switches but not getting any information from them other
>> >> then the port. SNMP debugs on the switches show snmp request coming in
>> >> and SNMP info going back to CER server. We have a mix of older and
>> >> newer switches and the switch discovery is not working on any of them,
>> >> including new 3750s with current IOS version.
>> >>
>> >> There is only one phone being discovered through IP Subnet info, which
>> >> is a SIP Wireless phone. No physical CIsco IP Phones coming back from
>> >> Call Manager other then that one.
>> >>
>> >> The CER version is 2.0.3 and CUCM version is  6.1.4.2190-3
>> >>
>> >> Thanks,
>> >> Erick
>> >> _______________________________________________
>> >> cisco-voip mailing list
>> >> cisco-voip at puck.nether.net
>> >> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >
>> >
>
>