[cisco-voip] Emergency Responder not seeing phones on switches or by IP Subnet

[Cristobal Priego]

yes that's it. that's the server model

do you have the switches/server's configured under LAN Switch Details ?

I had the exact same problem also what i found out is that when i have
special characters on my snmp string it doesn't work pretty good, i changed
the string.

I had to run it several times and after i did the queries from the server
and did some discovery i was able to see the phones per subnet

2010/1/6 Erick Bergquist <erickbee at gmail.com>

> The SNMPwalk from CER seems to work, does it return just one line?
>
> admin:utils snmp walk 1 public 10.64.64.230 1.3.6.1.2.1.1.2
> This command may temporarily impact CPU performance.
> Continue (y/n)?y
> iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.9.1.583
>
>
> admin:utils snmp walk 1 public 10.64.74.230 1.3.6.1.2.1.1.2
> This command may temporarily impact CPU performance.
> Continue (y/n)?y
> iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.9.1.583
> admin:
>
> The CCM servers show up in the CUCM list on the CER web page.
>
>
> Thanks
>
> On Wed, Jan 6, 2010 at 2:29 PM, Cristobal Priego
> <cristobalpriego at gmail.com> wrote:
> > CER gets the phone information from Communications Manager. Go to the CLI
> on
> > the CER server and make sure that you can query the servers. from the
> server
> > itself. you can do a snmpwalk with this OID 1.3.6.1.2.1.1.2
> >
> > on CER go to Phone Tracking > Cisco Unified Communication Managers, then
> > scroll to the bottom and click on the hostname/ip of one of your servers
> and
> > then click on Cisco Unifiec Communications Manager List. make sure that
> you
> > see all the servers in your CUCM cluster here
> >
> > Cris
> >
> > 2010/1/6 Erick Bergquist <erickbee at gmail.com>
> >>
> >> Hi,
> >>
> >> Anyone ever see where CER is not seeing phone info on switches, or
> >> from CUCM for IP Subnet based ERLs?
> >>
> >> Everything is set up correctly and SNMP is working. CER see's the
> >> ports on the switches but not getting any information from them other
> >> then the port. SNMP debugs on the switches show snmp request coming in
> >> and SNMP info going back to CER server. We have a mix of older and
> >> newer switches and the switch discovery is not working on any of them,
> >> including new 3750s with current IOS version.
> >>
> >> There is only one phone being discovered through IP Subnet info, which
> >> is a SIP Wireless phone. No physical CIsco IP Phones coming back from
> >> Call Manager other then that one.
> >>
> >> The CER version is 2.0.3 and CUCM version is  6.1.4.2190-3
> >>
> >> Thanks,
> >> Erick
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >> https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
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