[cisco-voip] 911 operator gets billing number instead of DID

[Rossella Mariotti-Jones]

This is exactly our case, I'm glad to hear this! Thanks!

 

rossella mariotti-jones | network analyst | chemeketa community college
| rossella.mariotti.jones at chemeketa.edu | 503-589-7775

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From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com] 
Sent: Thursday, January 07, 2010 10:56 AM
To: Chris Clouse; Rossella Mariotti-Jones
Cc: VoIP
Subject: RE: [cisco-voip] 911 operator gets billing number instead of
DID

 

That's not correct, you don't need PS-ALI for the PSAP to get the DID
you sent.

 

Contact your telco provider and let them know. I've had this problem
with BellSouth and they fixed their records.

 

So long as your debug isdn q931 shows you sending the right number then
telco can resolve.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Chris Clouse
Sent: Thursday, January 07, 2010 1:37 PM
To: Rossella Mariotti-Jones
Cc: VoIP
Subject: Re: [cisco-voip] 911 operator gets billing number instead of
DID

 

This is by design unless you purchase E911/PSALI service from your
telco.

 

~Chris

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rossella
Mariotti-Jones
Sent: Thursday, January 07, 2010 12:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 911 operator gets billing number instead of DID

 

Hi all, we are having an issue with our outgoing calls to 911 to where
the operator sees our trunk billing number instead of our DID number. I
can watch the call going out through my mgcp gateway to Qwest and I see
the correct DID under Calling Party Number and if we call the 911
supervisor or anybody else our DID shows up correctly just not to 911.
Has anyone seen this before? Is anyone in my area having the same issue
with the same setup? Scott?  ;-)

TIA.

 

Rossella

 

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