[cisco-voip] 911 operator gets billing number instead of DID

[Steve Sarrick]

This is pretty common for 911 to be sourced as the BTN for 911.  You can
typically get this changed if need be but it requires filling out some
forms with the Telco.  Some will just accept your digits.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rossella
Mariotti-Jones
Sent: Thursday, January 07, 2010 1:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 911 operator gets billing number instead of DID

 

Hi all, we are having an issue with our outgoing calls to 911 to where
the operator sees our trunk billing number instead of our DID number. I
can watch the call going out through my mgcp gateway to Qwest and I see
the correct DID under Calling Party Number and if we call the 911
supervisor or anybody else our DID shows up correctly just not to 911.
Has anyone seen this before? Is anyone in my area having the same issue
with the same setup? Scott?  ;-)

TIA.

 

Rossella

 

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