[cisco-voip] 911 operator gets billing number instead of DID

[Fuermann, Jason]

ATT is charging for us PSALI and told us it wouldn't work without it.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Steve Sarrick
Sent: Thursday, January 07, 2010 12:38 PM
To: Rossella Mariotti-Jones; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 911 operator gets billing number instead of DID

This is pretty common for 911 to be sourced as the BTN for 911.  You can typically get this changed if need be but it requires filling out some forms with the Telco.  Some will just accept your digits.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rossella Mariotti-Jones
Sent: Thursday, January 07, 2010 1:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 911 operator gets billing number instead of DID

Hi all, we are having an issue with our outgoing calls to 911 to where the operator sees our trunk billing number instead of our DID number. I can watch the call going out through my mgcp gateway to Qwest and I see the correct DID under Calling Party Number and if we call the 911 supervisor or anybody else our DID shows up correctly just not to 911. Has anyone seen this before? Is anyone in my area having the same issue with the same setup? Scott?  ;-)
TIA.

Rossella

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