[cisco-voip] Calls not completing.....randomly

Jason Shearer jshearer at amedisys.com
Thu Jan 7 20:57:09 EST 2010


Upgraded to 12.4(22)T3.  Tried a 12.4 mainline and a 12.3T.  Can't find any relevant bugs.  Guess I will go back to vpm sig and see if it can find a fault when things are quiet.  All else fails and I will see if Qwest can come out and put a berd on it.

Thanks for the help.

Jason

From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
Sent: Thursday, January 07, 2010 6:36 PM
To: Jason Shearer; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Calls not completing.....randomly

You'd have to stick something like a TTC T-Berd with a Y-Cable between the SmartJack/Router and try to catch a call failing if debug vpm signal doesn't show cause.  Normally a good telco brings out a T-BERD or similar test equipment, but you can rent one cheap for 30 days depending on how important solving the problem is <grin>

http://www.trs-rentelco.com

Another choice is to switch from MGCP to H323 just to see if problem stops...tried changing IOS ?


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Shearer
Sent: Thursday, January 07, 2010 5:44 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Calls not completing.....randomly

Anyone have any clever ideas for tracking down problems with inbound calls randomly not completing successfully?  Two MGCP gateways with three T1 CAS circuits per gateway.  All circuits are in a single trunk group.  Problem isn't isolated to a single DNIS.  Cannot find any pattern.  When call volume is very high it is impossible to debug.  Since they are MGCP controlled we don't get ANI.

Of course Qwest says all is good on their side......

Any ideas would be helpful.

Jason Shearer


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