[cisco-voip] How to Find CUCM 6.x Serial Number

[Jason Shearer]

Serial number is on the chassis of the server.  Some versions of hardware/software don't support reporting of the SN via the 'show hardware' command.  If you don't have physical access to the server you may be able to work with your reseller or account team to find the original SO which would list the serial number.

The only thing the MAC is used for is node and DLU licensing.  This only applies to the publisher.

Jason

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Alessandro Bertacco
Sent: Friday, January 08, 2010 7:48 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] How to Find CUCM 6.x Serial Number

Hi Guys, I've a Customer with a cluster of CUCM 6.1, that need to buy and activate a smartnet on it.

The problem is that Customer has lost orignal installation CD, and for buy smartnet contract Cisco ask me for a Serial number!

Do you know if there is a possibility to extract that information from Cisco Unified Communication Manager Shell or Web Admin?

Thank you for your help.

Best Regards

--
Alessandro Bertacco
alessandro.bertacco at gmail.com<mailto:alessandro.bertacco at gmail.com>

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