[cisco-voip] How to Find CUCM 6.x Serial Number

[Cristobal Priego]

On the new servers if you go to the cli an issue the command
Show hardware
It will display the sn of the server

Sent from my iPhone

On Jan 8, 2010, at 6:01 AM, John Huston <fentonguy2003 at yahoo.com> wrote:

> Don't they usually use your MAC address?  Also, you should be able  
> to call the Cisco Account Team and they MAY help you.  Cisco's  
> customer support has fallen off so bad that it will be difficult to  
> do anything without them.
>
> Good Luck.
>
> --- On Fri, 1/8/10, Alessandro Bertacco  
> <alessandro.bertacco at gmail.com> wrote:
>
> From: Alessandro Bertacco <alessandro.bertacco at gmail.com>
> Subject: [cisco-voip] How to Find CUCM 6.x Serial Number
> To: cisco-voip at puck.nether.net
> Date: Friday, January 8, 2010, 7:48 AM
>
> Hi Guys, I've a Customer with a cluster of CUCM 6.1, that need to  
> buy and activate a smartnet on it.
>
> The problem is that Customer has lost orignal installation CD, and  
> for buy smartnet contract Cisco ask me for a Serial number!
>
> Do you know if there is a possibility to extract that information  
> from Cisco Unified Communication Manager Shell or Web Admin?
>
> Thank you for your help.
>
> Best Regards
>
> -- 
> Alessandro Bertacco
> alessandro.bertacco at gmail.com
>
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