[cisco-voip] How to Find CUCM 6.x Serial Number

[Lewis, Chris]

Use iLO as it will give it on the main screen when you log in.



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Alessandro Bertacco
Sent: 08 January 2010 14:28
To: Abebe Amare
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] How to Find CUCM 6.x Serial Number

HI, unfortunally, the command "show hardware" don't give me the serial number

Here the output of that command:

HW Platform       : 7816I3
Processors        : 1
Type              : Intel(R) Celeron(R) D CPU 3.20GHz
CPU Speed         : 3200
Memory            : 3072 MBytes
Object ID         : 1.3.6.1.4.1.9.1.898
OS Version        : UCOS 3.0.0.0-42
RAID Details      : RAID not configured
Any other idea?

Thank you for your answer.

Regards

Alessandro
2010/1/8 Abebe Amare <abucho at gmail.com<mailto:abucho at gmail.com>>
show hardware on the CUCM ssh console.

On Fri, Jan 8, 2010 at 5:01 PM, John Huston <fentonguy2003 at yahoo.com<mailto:fentonguy2003 at yahoo.com>> wrote:
Don't they usually use your MAC address?  Also, you should be able to call the Cisco Account Team and they MAY help you.  Cisco's customer support has fallen off so bad that it will be difficult to do anything without them.

Good Luck.

--- On Fri, 1/8/10, Alessandro Bertacco <alessandro.bertacco at gmail.com<mailto:alessandro.bertacco at gmail.com>> wrote:

From: Alessandro Bertacco <alessandro.bertacco at gmail.com<mailto:alessandro.bertacco at gmail.com>>
Subject: [cisco-voip] How to Find CUCM 6.x Serial Number
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Date: Friday, January 8, 2010, 7:48 AM

Hi Guys, I've a Customer with a cluster of CUCM 6.1, that need to buy and activate a smartnet on it.

The problem is that Customer has lost orignal installation CD, and for buy smartnet contract Cisco ask me for a Serial number!

Do you know if there is a possibility to extract that information from Cisco Unified Communication Manager Shell or Web Admin?

Thank you for your help.

Best Regards

--
Alessandro Bertacco
alessandro.bertacco at gmail.com<http://us.mc800.mail.yahoo.com/mc/compose?to=alessandro.bertacco@gmail.com>

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--
Alessandro Bertacco
alessandro.bertacco at gmail.com<mailto:alessandro.bertacco at gmail.com>
Telefono: 0125 55 30 898
Cellulare: +39 347 57 40 900
Fax: 0125 55 45 192


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