[cisco-voip] How to Find CUCM 6.x Serial Number

[Alessandro Bertacco]

HI, unfortunally, the command "show hardware" don't give me the serial
number

Here the output of that command:

HW Platform       : 7816I3
Processors        : 1
Type              : Intel(R) Celeron(R) D CPU 3.20GHz
CPU Speed         : 3200
Memory            : 3072 MBytes
Object ID         : 1.3.6.1.4.1.9.1.898
OS Version        : UCOS 3.0.0.0-42
RAID Details      : RAID not configured
Any other idea?

Thank you for your answer.

Regards

Alessandro

2010/1/8 Abebe Amare <abucho at gmail.com>

> show hardware on the CUCM ssh console.
>
>
> On Fri, Jan 8, 2010 at 5:01 PM, John Huston <fentonguy2003 at yahoo.com>wrote:
>
>>   Don't they usually use your MAC address?  Also, you should be able to
>> call the Cisco Account Team and they MAY help you.  Cisco's customer support
>> has fallen off so bad that it will be difficult to do anything without
>> them.
>>
>> Good Luck.
>>
>> --- On *Fri, 1/8/10, Alessandro Bertacco <alessandro.bertacco at gmail.com>*wrote:
>>
>>
>> From: Alessandro Bertacco <alessandro.bertacco at gmail.com>
>> Subject: [cisco-voip] How to Find CUCM 6.x Serial Number
>> To: cisco-voip at puck.nether.net
>> Date: Friday, January 8, 2010, 7:48 AM
>>
>>
>>  Hi Guys, I've a Customer with a cluster of CUCM 6.1, that need to buy
>> and activate a smartnet on it.
>>
>> The problem is that Customer has lost orignal installation CD, and for buy
>> smartnet contract Cisco ask me for a Serial number!
>>
>> Do you know if there is a possibility to extract that information from
>> Cisco Unified Communication Manager Shell or Web Admin?
>>
>> Thank you for your help.
>>
>> Best Regards
>>
>> --
>> Alessandro Bertacco
>> alessandro.bertacco at gmail.com<http://us.mc800.mail.yahoo.com/mc/compose?to=alessandro.bertacco@gmail.com>
>>
>> -----Inline Attachment Follows-----
>>
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>


-- 
Alessandro Bertacco
alessandro.bertacco at gmail.com
Telefono: 0125 55 30 898
Cellulare: +39 347 57 40 900
Fax: 0125 55 45 192
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