[cisco-voip] 911 operator gets billing number instead of DID

[Jeff Garvas]

Wouldn't this requirement justify Emergency Responder or can it be satisfied
simply by sending per-station CID?


On Fri, Jan 8, 2010 at 9:47 AM, Fuermann, Jason <JBF005 at shsu.edu> wrote:

>  For instance, our trunk group is in a single location, but our campus has
> many different address’s (different buildings). Additionally, we are
> required by law to give room numbers due to the size of the buildings.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Mark Holloway
> *Sent:* Thursday, January 07, 2010 11:56 PM
>
> *To:* Richey
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 911 operator gets billing number instead of
> DID
>
>
>
> Yeah, I get that part. Just wasn't sure why you would want unique numbers
> displayed for a trunk group assigned to a single location. Jason mentioned
> call back and I think the carrier should alert the customer up front how
> they provision for 911 and if the customer wants unique DID's they can tell
> their provider.  I do know the carriers have to pay for every DID loaded in
> ALI, so cost also plays a factor for the carriers.
>
>
>
>
>
> On Jan 7, 2010, at 10:22 PM, Richey wrote:
>
>
>
>   If all of your phones are at that address it’s not a problem.  If your
> phones are spread across multiple remote locations across town or across the
> country you need to send the DID so that call can be tied to an address.
>
>
>
> Richey
>
>
>
> *From:* Mark Holloway [mailto:mh at markholloway.com]
> *Sent:* Thursday, January 07, 2010 10:56 PM
> *To:* Richey
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 911 operator gets billing number instead of
> DID
>
>
>
> Most carriers use the BTN for 911 if you are trunking. Why would you need
> every DID to be uniquely displayed to the PSAP?
>
>
>
>
>
> On Jan 7, 2010, at 8:20 PM, Richey wrote:
>
>
>
>
>    If you can’t get Quest to block the BTN and just pass the DIDs you
> could pass your 911 traffic to a 3rd party E911 provider.
>
>
>
> Richey
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Eric Pedersen
> *Sent:* Thursday, January 07, 2010 8:48 PM
> *To:* Rossella Mariotti-Jones; Jim Reed; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 911 operator gets billing number instead of
> DID
>
>
>
> I can’t speak for your provider, but here in Calgary (Canada), by default
> the provider will only send the BTN to the 911 operators.  Providers only
> create ALI records for the BTN, so if we want to send our DIDs on 911 calls
> we will have to submit an ALI record for every DID.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Rossella Mariotti-Jones
> *Sent:* January 7, 2010 11:53
> *To:* Jim Reed; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 911 operator gets billing number instead of
> DID
>
>
>
> I have all that set up, and like I said it only happens when we call 911.
> At one point it was working to where the 911 operator did see our DID as
> you’re explaining below, something must have changed on the Qwest side or
> the 911 side; I have the feeling that even if I specified a different number
> on the route list detail config the result would be the same because we’re
> passing the correct info out.
>
>
>
> rossella mariotti-jones | network analyst | chemeketa community college |
> rossella.mariotti.jones at chemeketa.edu | 503-589-7775
>
> *to reduce waste, please consider not printing this email unless necessary
> *
>
>
>
> *From:* Jim Reed [mailto:jreed at swiftnews.com]
> *Sent:* Thursday, January 07, 2010 10:45 AM
> *To:* Rossella Mariotti-Jones; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 911 operator gets billing number instead of
> DID
>
>
>
> *You said the Magic Word — Qwest!  Qwest will override what you send out.
>  Not sure what version of Call Manager you’re on but for locations that just
> want a single caller ID for that location, we put the number under the
> Calling Party Transform Mask in the Route List Detail Configuration section.
>  We have a couple of locations that want the individual DIDs to go out so we
> configure that under External Phone Number Mask on the line appearance on
> the individual phones.
> **--
> Jim Reed
> Swift Communications, Inc.
> 970-683-5646 (Direct)
> 775-772-7666 (Cell)
>
> **“Somewhere, something incredible
> is waiting to be known.”
> **       Dr. Carl Sagan
> *
>
>
> On 1/7/10 11:02 AM, "Rossella Mariotti-Jones" <
> rossella.mariotti.jones at chemeketa.edu> wrote:
>
> Hi all, we are having an issue with our outgoing calls to 911 to where the
> operator sees our trunk billing number instead of our DID number. I can
> watch the call going out through my mgcp gateway to Qwest and I see the
> correct DID under Calling Party Number and if we call the 911 supervisor or
> anybody else our DID shows up correctly just not to 911. Has anyone seen
> this before? Is anyone in my area having the same issue with the same setup?
> Scott?  ;-)
> TIA.
>
> Rossella
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100108/173b552f/attachment.html>