[cisco-voip] How to Find CUCM 6.x Serial Number

[Leslie Meade]

Ok good luck J

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Alessandro
Bertacco
Sent: Friday, January 08, 2010 8:21 AM
To: Jason Shearer
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] How to Find CUCM 6.x Serial Number

 

Ok thank to all Guys.

I've found a S/N on the front of the Cisco MCS server. I think that is a
HW S/N not a Software S/N, but i will try to buy a Smartnet using that
number.

Tell me "Good Luck"

Thank you all.

Alessandro

2010/1/8 Jason Shearer <jshearer at amedisys.com>

Serial number is on the chassis of the server.  Some versions of
hardware/software don't support reporting of the SN via the 'show
hardware' command.  If you don't have physical access to the server you
may be able to work with your reseller or account team to find the
original SO which would list the serial number.

 

The only thing the MAC is used for is node and DLU licensing.  This only
applies to the publisher.

 

Jason

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Alessandro
Bertacco
Sent: Friday, January 08, 2010 7:48 AM


To: cisco-voip at puck.nether.net
Subject: [cisco-voip] How to Find CUCM 6.x Serial Number

 

Hi Guys, I've a Customer with a cluster of CUCM 6.1, that need to buy
and activate a smartnet on it.

 

The problem is that Customer has lost orignal installation CD, and for
buy smartnet contract Cisco ask me for a Serial number!

 

Do you know if there is a possibility to extract that information from
Cisco Unified Communication Manager Shell or Web Admin?

 

Thank you for your help.

 

Best Regards

-- 
Alessandro Bertacco 
alessandro.bertacco at gmail.com 

 

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-- 
Alessandro Bertacco 
alessandro.bertacco at gmail.com 
Telefono: 0125 55 30 898 
Cellulare: +39 347 57 40 900 
Fax: 0125 55 45 192

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