[cisco-voip] Incoming Caller ID Lookup from Outlook

[Peter Slow]

I have had "unpleasant experiences" with cisco unified call connector.

-Pete


On Fri, Jan 8, 2010 at 8:07 AM, Matt Slaga (US)
<Matt.Slaga at us.didata.com> wrote:
> There is ‘Cisco Call Connector’ for CME that does this, CUPC has the
> ‘click-to-call’ outlook bar but I think it is limited to lookups in LDAP.
>
>
>
> Third party, I know there are many (seen it over and over at trade shows), I
> believe Citrix, ipCelerate and others have the functionality.
>
>
>
> http://www.identafone.com/cidpop.html
>
>
>
>
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Wilusz
> Sent: Friday, January 08, 2010 7:45 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Incoming Caller ID Lookup from Outlook
>
>
>
> We’re in the process of beginning our VoIP deployment, and I’ve been asked
> by a couple users about a feature they had used during our trial of Avaya
> one-X.  Apparently the Avaya one-X communicator would use the inbound caller
> ID and lookup the number in the user’s Outlook contacts.  If there was a
> match it would display that information on the user’s workstation.  I tried
> this with CUPC and it does not provide this functionality.  Does anyone know
> if Cisco has some plugin that provides this functionality?  Maybe
> click-to-call?  CUCM 7.1(3) here.
>
> Mike Wilusz, CCNA
> Telecommunications & Networking Supervisor
> Price Chopper Supermarkets / The Golub Corporation
>
> ________________________________
>
> Disclaimer: This e-mail communication and any attachments may contain
> confidential and privileged information and is for use by the designated
> addressee(s) named above only. If you are not the intended addressee, you
> are hereby notified that you have received this communication in error and
> that any use or reproduction of this email or its contents is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us immediately by replying to this message and deleting
> it from your computer. Thank you.
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>