[cisco-voip] VT Advantage

[Jason Shearer]

Wireshark to see if you see the CAST packets.  Does another laptop work fine?  Another phone?  Another phone model?

From: Monica Hardy [mailto:Monica.Hardy at openwave.com]
Sent: Thursday, January 14, 2010 6:39 PM
To: Jason Shearer; cisco-voip at puck.nether.net
Subject: Re: VT Advantage


2.1.2...I even tried my magic stick, jumping up and down rebooting my phone and laptop multiple times. TAC thinks it is something on my laptop. I have turned off windows firewall and av. I also killed many processes. Same problem.

Monica

________________________________
From: Jason Shearer <jshearer at amedisys.com>
To: Monica Hardy; cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Sent: Thu Jan 14 16:33:04 2010
Subject: RE: VT Advantage
What version of VTA?  You can ping the phone from your laptop?  Is the CDPdrv.exe process running?  Did you kill VTA, turn around three times, reset the phone, get a cup of coffee and restart VTA?

From: Monica Hardy [mailto:Monica.Hardy at openwave.com]
Sent: Thursday, January 14, 2010 6:29 PM
To: Jason Shearer; cisco-voip at puck.nether.net
Subject: Re: VT Advantage


Yes it is.

________________________________
From: Jason Shearer <jshearer at amedisys.com>
To: Monica Hardy; cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Sent: Thu Jan 14 16:24:18 2010
Subject: RE: VT Advantage
I am guessing the phone is video enabled?

Jason

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Monica Hardy
Sent: Thursday, January 14, 2010 4:07 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] VT Advantage

Hello everyone,
just installed VT Advantage.  I can get the connection line to turn green with IP Communicator but it will not connect with my 7965 desk phone.
When I select the desk phone the connection line is broken and red.

here is what I am running:
-CUVA version 2.1.2.0  CDP Driver Version 2.1(0.6)
-CCM version 7.0.2.22030-1

I am running Windows XP SP 3 on my laptop

-Cameras:  VT Camera II, Integrated Camera built into IBM Lenovo T400 laptop

I do not have any voice vlans at this location.  I can telnet to 4224.  I disable windows firewall and mcafee.  Still no go.   The laptop is plugged into the back of the phone.

Question two is how can I change camera’s within VT Advantage to use the built in camera on the laptop if I wanted to.

-Monica

--------------------------------------------

[cid:image001.gif at 01CA9549.DE8BDE20]

Monica P. Hardy
Openwave
Sr. Network Engineer
Phone: 650-480-5597
email:  monica.hardy at openwave.com<mailto:monica.hardy at openwave.com>


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