[cisco-voip] VT Advantage

[Joe Martini (joemar2)]

Hi Monica,

 

Try and double right click (make sure it's right click) in the blank
background area of the VTA window where you see your phone not
connected.  That will bring up a diagnostic screen where you can see if
CDP is using to the wrong network adapter and also check some other
settings.

 

Joe

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Burak Dag
Sent: Thursday, January 14, 2010 7:34 PM
To: Monica Hardy
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] VT Advantage

 

Hi,

 

what you need is turn of the video capabilities on the deskphone.

 

Burak

2010/1/15 Monica Hardy <Monica.Hardy at openwave.com>

Hello everyone,

just installed VT Advantage.  I can get the connection line to turn
green with IP Communicator but it will not connect with my 7965 desk
phone.

When I select the desk phone the connection line is broken and red.

 

here is what I am running:

-CUVA version 2.1.2.0  CDP Driver Version 2.1(0.6)

-CCM version 7.0.2.22030-1

 

I am running Windows XP SP 3 on my laptop

 

-Cameras:  VT Camera II, Integrated Camera built into IBM Lenovo T400
laptop

 

I do not have any voice vlans at this location.  I can telnet to 4224.
I disable windows firewall and mcafee.  Still no go.   The laptop is
plugged into the back of the phone.

 

Question two is how can I change camera's within VT Advantage to use the
built in camera on the laptop if I wanted to.

 

-Monica

 

--------------------------------------------

 

 

 

Monica P. Hardy

Openwave

Sr. Network Engineer

Phone: 650-480-5597

email:  monica.hardy at openwave.com

 


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