[cisco-voip] VT Advantage

[Monica Hardy]

Thanks everyone for your input.

 

The issue was the Virtual-Box (VM) Network Adapter.  I disabled it and
VT Advantage now connects fine.

 

-Monica

 

From: Joe Martini (joemar2) [mailto:joemar2 at cisco.com] 
Sent: Friday, January 15, 2010 5:57 AM
To: Burak Dag; Monica Hardy
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] VT Advantage

 

Hi Monica,

 

Try and double right click (make sure it's right click) in the blank
background area of the VTA window where you see your phone not
connected.  That will bring up a diagnostic screen where you can see if
CDP is using to the wrong network adapter and also check some other
settings.

 

Joe

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Burak Dag
Sent: Thursday, January 14, 2010 7:34 PM
To: Monica Hardy
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] VT Advantage

 

Hi,

 

what you need is turn of the video capabilities on the deskphone.

 

Burak

2010/1/15 Monica Hardy <Monica.Hardy at openwave.com>

Hello everyone,

just installed VT Advantage.  I can get the connection line to turn
green with IP Communicator but it will not connect with my 7965 desk
phone.

When I select the desk phone the connection line is broken and red.

 

here is what I am running:

-CUVA version 2.1.2.0  CDP Driver Version 2.1(0.6)

-CCM version 7.0.2.22030-1

 

I am running Windows XP SP 3 on my laptop

 

-Cameras:  VT Camera II, Integrated Camera built into IBM Lenovo T400
laptop

 

I do not have any voice vlans at this location.  I can telnet to 4224.
I disable windows firewall and mcafee.  Still no go.   The laptop is
plugged into the back of the phone.

 

Question two is how can I change camera's within VT Advantage to use the
built in camera on the laptop if I wanted to.

 

-Monica

 

--------------------------------------------

 

 

 

Monica P. Hardy

Openwave

Sr. Network Engineer

Phone: 650-480-5597

email:  monica.hardy at openwave.com

 


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