[cisco-voip] Idivert issue
Mike King
me at mpking.com
Fri Jan 15 13:28:28 EST 2010
I haven't had a chance to try and recreate this, but wondering if anyone
else has experianced it:
CUCM 7.1.3 (No A or B or other letters)
User says the following happens:
3 phones, sharing a line appearance.
User A is on Phone A with an active call
Call B comes in and rings on shared line appearance on Phone B and C. User
B and C hit IDivert key on phone.
Call B is directed to voicemail.
Call A disappears from Phone A.
I have a theory that the 2nd Idivert press is causing Call A to divert to
Voicemail as well, but I haven't been able to recreate/prove this.
Mike
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