[cisco-voip] FW: Unity Connection - Transfer to another voicemail

Wed Jan 20 12:40:05 EST 2010

hi

i'm configuring a CUCM 5.0, we have a tunk sip to a siemens hipath 3800 through a HG1500 v7, 
when i make a call from an ip phone to a phone of the PBX , everything is ok
when i try to transfer a call t another phone on the PBX it's fail, but when i try to transfer a call to another ip phone it's succeed
anyone can help me?
please

From: racu2000 at hotmail.com
To: sandy.lee at dti.ulaval.ca
Subject: RE: [cisco-voip] Unity Connection - Transfer to another voicemail
Date: Wed, 20 Jan 2010 17:39:07 +0000

hi

i'm configuring a CUCM 5.0, we have a tunk sip to a siemens hipath 3800 through a HG1500 v7, 
when i make a call from an ip phone to a phone of the PBX , everything is ok
when i try to transfer a call t another phone on the PBX it's fail, but when i try to transfer a call to another ip phone it's succeed
anyone can help me?
please

From: Sandy.Lee at dti.ulaval.ca
To: svoll.voip at gmail.com
Date: Wed, 20 Jan 2010 11:17:53 -0500
CC: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Connection - Transfer to another voicemail

Well, in our old voicemail system, they could transfer their messages very easily on & off. So there’s no need for others to bother with the password of the transferring vm. Not sharing the password prevents the pwd being changed by the secretary and mostly, the secretary doesn’t have to check/enter 2 passwords in two different vm boxes. She only has to check into her vm. God knows how they can easily complain about how many passwords they have, so imagine if they need to remember the boss’s pwd.

________________________________

Sandy Lee
Analyste
Division des infrastructures
Direction des technologies de l'information
Université Laval
( 418.656.2131, ext. 4420
Courriel — Nous joindre — Avis relatif à la confidentialité
VEUILLEZ PRENDRE NOTE DE MA NOUVELLE ADRESSE ÉLECTRONIQUE : Sandy.Lee at dti.ulaval.ca

From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Wednesday, January 20, 2010 11:05 AM
To: Sandy Lee
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Connection - Transfer to another voicemail

couple questions:

the director wants the secretary to check his/her voicemail but without the password?

What is the point of not sharing the password if the director is wanting the secretary to check VM?

One option I can think of, if that is in fact what you want to have happen, is setup the Directors VM box to be IMAP accessible.  then setup the secretary to check it that way.

or create a director CH that sends messages to both the secretary and a VM for the Director, but then you start working with duplicates.

Scott

On Wed, Jan 20, 2010 at 7:09 AM, Sandy Lee <Sandy.Lee at dti.ulaval.ca> wrote:

Hi,

How can I have a voicemail transfer the messages in another voicemail ? For example:

Director with DN 4420 & voicemail
Secretary with DN 3632 & voicemail
They both have a vm, but the Director wants the secretary to have his messages in her vm, so that she doesn’t have to know his password.

I tried with a call handler, but the problem is that if I do not play the 3632 greeting when someone calls 4420, it’s ok, but when someone calls 3632 directly, the greeting doesn’t play either! The other way around is that the caller hears 2 gretings in a row…

I tried with alternate extension, but to make it work, 3632 can’t be defined as a user with voicemail, so not a good idea either.

With our old vm system, the user could use an option to do that and I can’t seem to find a way to replicate that in UC. I must do something wrong in my call handler.

Any help would be appreciated.
Thanks!

________________________________

Sandy Lee
Analyste
Division des infrastructures
Direction des technologies de l'information
Université Laval
( 418.656.2131, ext. 4420
Courriel — Nous joindre — Avis relatif à la confidentialité
VEUILLEZ PRENDRE NOTE DE MA NOUVELLE ADRESSE ÉLECTRONIQUE : Sandy.Lee at dti.ulaval.ca

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Windows Live: Keep your friends up to date with what you do online. 		 	   		  
_________________________________________________________________
Keep your friends updated—even when you’re not signed in.
http://www.microsoft.com/middleeast/windows/windowslive/see-it-in-action/social-network-basics.aspx?ocid=PID23461::T:WLMTAGL:ON:WL:en-xm:SI_SB_5:092010
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100120/686cb406/attachment.html>