[cisco-voip] Hunt Group problem

[Ryan Ratliff]

Why can't you just set the Forward Hunt No Answer and Busy destinations on the hunt pilot to 2101?

-Ryan

On Jan 21, 2010, at 9:53 AM, Jonathan Charles wrote:

The No Answer option is disabled in Top Down.

Fields marked with a ** are required when the Distribution Algorithm is set to Top Down or Circular, and are not used when the Distribution Algorithm is set to Longest Idle or Broadcast. The No Answer setting is used for Longest Idle and Broadcast.



Jonathan



On Wed, Jan 20, 2010 at 9:55 AM, Carter, Bill <bcarter at sentinel.com> wrote:
Create a second line group for 2101. The second line group should be the second entry in the Hunt List. On No-Answer, skip remaining member to next entry in Hunt List.

 
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Wednesday, January 20, 2010 9:40 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Hunt Group problem

 
Got a customer who wants the following behavior:

Extensions at one site: 1101, 1102, 1103, 1104 which he wants to ring, in sequence (top down)

If any of the above do not answer, he wants the call to forward to another site at 2101.


Now, the no answer option is disabled in top down on the line group (for what reason, I cannot fathom); and broadcast and longest idle do not meet his needs.


Any ideas how I can get the behavior he wants?



Jonathan


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