[cisco-voip] switching between calls on 7931?

[Robin Clayton]

Hi Peter
 
Thanks, it was more or less the conclusion I had come to. It just seems
odd that it can have multiple active calls but not able to control
them.
 
I do have these out ion the field with shared lines and a hunt group
that works well enugh in one situation so will probably replicate that,
 
 
 
Also looks like I will have to be careful about what phones we get sold
in tthe future judging by the general comments .
 
Cheers
 
Rob
 
 
 
 
 


Richard Rose Central Academy 
Edgehill Road 
Carlisle 
Cumbria 
CA1 3SL 

Tel: 01228 822060 
Fax: 01228 822061 

http://www.richardroseacademies.org/ 

>>> peter ejmont <pejmont at gmail.com> 21/01/2010 16:58 >>>
7931 does not support multiple calls on one line. You have to program
additional buttons for that functionality. from product page:

Manage Call Waiting
The 7931G is designed to work as a key system telephone with each
button
handling one call. Call waiting calls are normally
presented on a separate line button. A new call can be answered by
pressing the ringing button. The current call is automatically
put on hold. You can toggle between callers by pressing the flashing
line button; the current call is placed on hold automatically.
If you are on a call when a second call comes in, you hear a
call-waiting tone or see a flashing indicator light on the handset
rest, depending on the configuration of your phone, and the call
appears
on a separate line button.
• To answer the new call, press the Answer soft key to answer the
call.
The call on the other line is automatically put on hold.
• To return to the original call, press the line button of the
original
call to reconnect to it.
• For calls on a separate line, press the Line button for the incoming
call. The call on the other line is automatically put on
     hold.
• To return to the original call, press the Line button associated
with
the original call.


One way to answer multiple calls to one number is to assign the same
number to different partitions/call search spaces. see this document:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009409c.shtml


it works well for 7931.




peter



On Thu, 2010-01-21 at 15:00 +0000, Robin Clayton wrote:
> Hi Everyone.
>  
> On My 7940 I can switch between any of the calls that are active,
> holding resuming etc using the up down button.
>  
> On my 7931, i can't seem to flick between the calls and can only
work
> with the last connected call, once that's finsihed I can get back to
a
> previously held call???
>  
> Is that normal?
>  
> Thanks
>  
> Robin
>  
>  
>  
>  
> ===============================
> Robin Clayton
> Network Manager 
> Tel: 01228822075 
>  
>  
> 
> 
> Richard Rose Central Academy 
> Edgehill Road 
> Carlisle 
> Cumbria 
> CA1 3SL 
> 
> Tel: 01228 822060 
> Fax: 01228 822061 
> 
> http://www.richardroseacademies.org/ 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip


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