[cisco-voip] Unity Connection with AD integration

[Lelio Fulgenzi]

I have seen some combinations of authentications methods (clear text vs. SSL) cause problems with IMAP authentication to Unity Connection. I would try with another client (OE, Thunderbird, etc) and try to duplicate the problem. Then, try change to/from clear text vs SSL authentication on the client. The last thing you can try is changing to/from clear text vs SSL authentication on the LDAP directory authentication configuration (although this will require a restart of the directory authentication service on Connection) and possibly a restart of the IMAP service. 

I remember having problems with IMAP authentication that resulted in a few bugs being opened. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Hasan Khan" <hasan_asghar at yahoo.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "cisco voip" <cisco-voip at puck.nether.net> 
Sent: Sunday, January 24, 2010 11:33:14 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Unity Connection with AD integration 

Yes, we are using remember the password. So, when the user changes his password he was challanged to change his password as soon as he opens his outlook. But when he types the new password, it doesn't work. 

--- On Sun, 1/24/10, Lelio Fulgenzi <lelio at uoguelph.ca> wrote: 

> From: Lelio Fulgenzi <lelio at uoguelph.ca> 
> Subject: Re: [cisco-voip] Unity Connection with AD integration 
> To: hakhan at tricolour.queensu.ca 
> Cc: "cisco voip" <cisco-voip at puck.nether.net> 
> Date: Sunday, January 24, 2010, 10:55 PM 
> #yiv1677544990 p 
> {margin:0;}Hasan, 
> 
> 
> 
> Are you using "remember my password" in Outlook? 
> If so, it's caching 
> the previous password. If you change your password in AD, 
> then you have 
> to at least update the password once in Outlook. 
> 
> 
> 
> That's my guess. 
> 
> --- 
> Lelio Fulgenzi, B.A. 
> Senior Analyst (CCS) * University of Guelph * Guelph, 
> Ontario N1G 2W1 
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
> "Bad grammar makes me [sic]" - Tshirt 
> 
> 
> ----- Original Message ----- 
> From: "Hasan Khan" 
> <hasan_asghar at yahoo.com> 
> To: "cisco voip" 
> <cisco-voip at puck.nether.net> 
> Sent: Sunday, January 24, 2010 6:44:10 AM GMT -05:00 
> US/Canada Eastern 
> Subject: [cisco-voip] Unity Connection with AD integration 
> 
> Hello, 
> 
> We are integrating UC with AD. We are seeing a very strange 
> problem. The issue is that whenever a user change his 
> password at the AD, the IMAP account in outlook always 
> complains. But if the same user logins via PCA, he never has 
> an issue with the password. 
> If we reimport the user, the new password works at IMAP. 
> 
> Any idea, why changing password is causing IMAP to fail in 
> authenticating with the AD. 
> 
> We have 24 hours sync time and IMAP client is pointing to 
> UC for import and export the voice mail. 
> 
> Thanks, 
> Hasan 
> 
> 
> 
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