[cisco-voip] CRS upgrade 5->7 Desktop Administrator

Jason Shearer jshearer at amedisys.com
Mon Jan 25 09:11:25 EST 2010


No real problems other than education of admins.  UCCX8 will have ALL CDA functionality in the web portion.  Hopefully Supervisor passwords will be sync'd with the directory as well.

Jason

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Monday, January 25, 2010 8:02 AM
To: Cisco VOIP
Subject: [cisco-voip] CRS upgrade 5->7 Desktop Administrator

Hello all,

Curious if anyone has done this upgrade already and how smoothly it
went with respect to the items in desktop administrator. I see from my
lab installation that the functionality in desktop administrator is
split up now between the client application and a new webpage portion.
I also noticed that reason codes have a global section and now a
per-workflow section. I'm interested if these changes caused any
problems when upgrading an existing 5.0 system.

Thanks!

--
Ed Leatherman
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