[cisco-voip] Audio lost after call transfer

ROZA, Ariel Ariel.ROZA at LA.LOGICALIS.COM
Mon Jan 25 15:29:17 EST 2010


People,
 
  I need some help.
 
  I am having this scenario with some IP Phones and  one Gateway with a custom TCL script as autoattendant, all under Callmanager 4.2.3:
 
 
PHONE A calls the TCL in the Gateway, and dials PHONE B´s extension
PHONE B answers and call proceeds as expected. But then...
PHONE B transfers the call to PHONE C
 
The call between PHONE A and PHONE C establishes, but there is no audio between them.
 
A sniffer trace shows that PHONE A sends the audio stream to the GATEWAY at all times. In the latter half of the call (after the transfer) it stops receiving audio packets.
 
It seems I am missing some configuration parameter.
 
Does anyone have any suggestion?
 
Regards,
 
 	  	
 	 ARIEL ROZA
Postsales Support Engineer

 	 LOGICALIS
Paseo Colón 707 - C.A.B.A. - Argentina - C1063ACH
Tel/Fax: +54 (11) 4344-0400
ariel.roza at la.logicalis.com
www.la.logicalis.com
www.logicalisnow.com	
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