[cisco-voip] Audio lost after call transfer

Scott Voll svoll.voip at gmail.com
Wed Jan 27 13:08:32 EST 2010


codec?  DSPs? Dial peers?

Scott

On Mon, Jan 25, 2010 at 12:29 PM, ROZA, Ariel
<Ariel.ROZA at la.logicalis.com>wrote:

>  People,
>
>   I need some help.
>
>   I am having this scenario with some IP Phones and  one Gateway with a
> custom TCL script as autoattendant, all under Callmanager 4.2.3:
>
>
> PHONE A calls the TCL in the Gateway, and dials PHONE B´s extension
> PHONE B answers and call proceeds as expected. But then...
> PHONE B transfers the call to PHONE C
>
> The call between PHONE A and PHONE C establishes, but there is no audio
> between them.
>
> A sniffer trace shows that PHONE A sends the audio stream to the GATEWAY at
> all times. In the latter half of the call (after the transfer) it stops
> receiving audio packets.
>
> It seems I am missing some configuration parameter.
>
> Does anyone have any suggestion?
>
> Regards,
>
>
>
> *ARIEL ROZA*
> *Postsales Support Engineer*
>    *LOGICALIS*
> Paseo Colón 707 - C.A.B.A. - Argentina - C1063ACH
> Tel/Fax: +54 (11) 4344-0400
> *ariel.roza at la.logicalis.com*
> *www.la.logicalis.com**
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