[cisco-voip] Cisco IP Communicator Issue

[Kim, Hyoun S]

We have a Cisco CME/CUE setup in our office and I'm trying to work on a
solution for those people who are on the road, but still need access to
their local office phone.

 

I installed the Cisco IP Communicator and used the corporate VPN to
allow connections back to our office.  On the CME, I created a new
ephone and associated with the same ephone-dn that the user's physical
phone resides on.

 

I tested the following scenarios using the IP Communicator:

1.       Placed a call from an external phone (like a cell phone) to the
DN.  The phone rang & the  call was connected normally.

2.       Placed a call to an external phone from the IP Communicator.
The call was connected normally.

3.       Placed a call to another number internal to the CME.  Incoming
audio (recipient could be heard), but outgoing audio (me speaking) did
not work.

 

Is there a reason why I have problems with bullet #3?  The only thing I
could think of is the fact that the actual physical Cisco phones are on
their own private network, separate from the corporate network.  But
even then, I could make/receive calls from outside phones.

 

 

 

________________________________

Hyoun Kim * Network Administrator I - East Division

640 Broadmor Blvd * Suite 80 * Murfreesboro, TN 37129

' 615.217.6245 * ' 859.312.6941 * 7 615.217.6255 * * 
Hyoun.Kim at chartercom.com <mailto:Hyoun.Kim at chartercom.com> 

 


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